Full control over clients and follow-ups. Clear ownership, full history.
YAAP is a CRM for service businesses where every lead has an owner, follow-ups don’t get forgotten, and every conversation stays with the client record. Control your pipeline even when you’re away.
In 30 minutes we map YAAP to your process and show where leads leak.
Your CRM shouldn’t make you guess what’s happening.
If context lives in chats and follow-ups live in someone’s head, you’re losing money silently.
Leads disappear between channels
A lead comes in, nobody owns it, and two days later it’s gone. No system, no accountability.
Follow-ups get forgotten
No reminders, no escalation, no visibility. Deals die quietly, and you notice too late.
When someone is away, everything stalls
Vacation shouldn’t break your customer relationships. History and next steps must stay with the client.
CRM built for control: ownership, follow-ups, and full client history
Stop leaks, keep context, and make responsibility visible. Without CRM bloat.
Every lead has an owner. Always.
Capture, qualify, assign, and follow up with clear owners and status rules. Nothing gets “missed by accident.”
Full client history, not scattered messages.
Know who said what, when, and to whom. Notes, calls, emails, outcomes. Context stays with the record.
Follow-ups with reminders and escalation.
Rules-based routing, reminders, and escalation when a lead is stuck. Your CRM should push work forward, not wait.
Permissions your team can live with.
Granular access control plus exportable records (CSV/JSON) for reporting, audits, and integrations.
Audit trail when you need proof.
Every important field change is traceable: who changed it, when, and what the previous value was.
Contacts & companies that don’t drift into duplicates.
Keep relationships consistent: who is linked to whom, what’s been discussed, what’s next, and what’s owned.
See how YAAP prevents lead leaks
Lead handoff, follow-ups, client history, and “who did what” visibility in 60 seconds.
Control you can feel in 14 days
Stop guessing. Make ownership visible. Prevent silent churn.
Setup time depends on your data and process. We onboard with you so it actually sticks.
Owners get control. Teams get clarity.
Specific wins beat generic compliments.
"I can finally see where we lose leads. Ownership and follow-ups became non-negotiable."
Founder
Service Business (Vienna), B2B Services
"We stopped losing context. Every interaction stays with the client, and handoffs don’t break continuity."
Sales Ops Lead
Service Team, B2B Services
"YAAP gave us control without the usual CRM bloat. The team follows the rules, and I see reality."
COO
Service Business, SMB
Plans
Simple tiers with included users. Pay for control, not complexity.
Starter
per workspace / month (up to 5 users included)
What's included:
- Up to 5 users included
- Core CRM: Leads, Contacts, Companies
- Client history timeline
- Basic roles & permissions
- Exports (CSV/JSON)
Pro
per workspace / month (up to 10 users included, +€2/user/mo after)
What's included:
- Up to 10 users included
- +€2 per additional user / month
- Ownership rules + reminders + escalation
- Audit trail (entity change history)
- Advanced roles & permissions
- Automations via Zapier/Make
Business
per workspace / month (up to 50 users included, +€1.5/user/mo after)
What's included:
- Up to 50 users included
- +€1.5 per additional user / month
- Priority onboarding & support (SLA-based)
- Security review support (on request)
- Custom workflows and governance rules
- Custom integrations (discovery + implementation scope)
FAQ
Objections, handled before they become emails.
We use role-based access, audit trails, and best-practice storage controls. If you need a security review, the Business plan includes support for it.
Want a CRM that doesn’t “forget” your business?
Book a demo. We’ll map YAAP to your current lead → follow-up process and show exactly where clients fall through the cracks.
No free trial. We onboard with you so it actually sticks.
Resources that reduce mistakes
Short, practical reads for owners and ops teams.